PRIVACY POLICY

Effective Date: November 1st, 2024

At V Quality Insurance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://vqualityinsurance.com, and interact with our services.

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

- Personal Information: When you contact us, request a quote, sign up for services, or otherwise engage with us, you may provide personal information, such as your name, email address, phone number, mailing address, and any other details necessary to provide services or process transactions.

- Non-Personal Information: We may automatically collect information that does not identify you personally, including your IP address, browser type, operating system, referring URLs, and pages you visit on our site. This helps us improve the functionality of our website and understand user preferences.

- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to track usage patterns, improve user experience, and analyze site performance. You can control cookies through your browser settings, but disabling them may affect some site features.

2. How We Use Your Information

We use the information we collect in the following ways:

- To Provide Services: To process insurance quotes, applications, or inquiries, and to offer customer support.

- To Improve Our Website and Services: To analyze user behavior and improve the content, design, and functionality of our website.

- To Communicate with You: To send you information regarding your insurance services, including policy updates, reminders, and marketing communications (if you’ve opted in).

- To Comply with Legal Obligations: To comply with applicable laws and regulations, or to respond to legal processes such as court orders or subpoenas.

3. Sharing Your Information

We may share your personal information in the following circumstances:

- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, providing insurance services, or managing customer communications. These providers are required to keep your information confidential and use it only to perform services for us.

- Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of V Quality Insurance, our customers, or others.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption (SSL) to secure sensitive information during transmission. However, no method of electronic transmission or storage is completely secure, so we cannot guarantee the absolute security of your information.

5. Your Choices and Rights

You have several rights regarding your personal information:

- Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.

- Opt-Out: If you no longer wish to receive marketing emails or communications from us, you can opt-out by following the unsubscribe instructions in the email or by contacting us directly.

- Data Deletion: You may request the deletion of your personal data, subject to any legal or contractual obligations we may have to retain it.

To exercise any of these rights, please contact us at 1 (800) 261-7047.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. International Data Transfers

If you are accessing our website from outside of the United States or another jurisdiction where we operate, please note that your information may be transferred to, and processed in, the United States or other countries. By using our services, you consent to the transfer and processing of your data in these countries.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

V Quality Insurance

Email: [email protected]

Phone: 1 (800) 261-7047

Address: USA

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This Privacy Policy was last updated on November 1st, 2024.

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Accessibility Statement

At V Quality Insurance, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. Our goal is to provide an inclusive online experience for all visitors, and we continually work to enhance the accessibility and usability of our website.

Accessibility Features

- Screen Reader Compatibility: Our website is optimized to work with screen readers, making it easier for visually impaired visitors to navigate and access information.

- Keyboard Navigation: All parts of our website are accessible via keyboard navigation, allowing users to explore our content without a mouse.

- Text Alternatives for Images: We provide descriptive text (alt text) for images and graphics to help visitors using assistive technology understand visual content.

- Color Contrast: Our color scheme is designed for readability, with sufficient contrast to improve text visibility for users with visual impairments.

- Responsive Design: Our website is fully responsive, adapting to different screen sizes and orientations to ensure a seamless experience across devices.

Ongoing Efforts

We are committed to maintaining and improving our website’s accessibility. Our team regularly reviews and updates content to meet or exceed industry standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG).

Feedback and Assistance

If you encounter any accessibility barriers while using our site or have suggestions on how we can improve, please contact us. Your feedback is valuable, and we are here to assist you in any way we can.

Contact Us:

- Email: [email protected]

- Phone: 1 (800) 261-7047

Thank you for choosing V Quality Insurance. We are dedicated to providing an accessible and welcoming online experience for everyone.

About V Quality Insurance

Our mission is very simple, treating you the way we would want to be treated with a warm smile, friendly service, and a positive attitude to help you through the insurance process.

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Contact Us

Based in Atlanta, Ga. USA

1 (800) 261-7047

Office Hours

Mon: 7:30 AM – 5:00 PM

Tues: 7:30 AM – 5:00 PM

Wed: 7:30 AM – 5:00 PM

Thurs: 7:30 AM – 5:00 PM

Fri: 7:30 AM – 4:00 PM

Sat: By Appointment

Sun: Closed

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